Windows Web Hosting FAQ
Here are some of the common questions asked by our clients, if you have any more questions or concerns, feel free to call us or email us.
Does Window Web Hosting have a Control Panel or some other utility to manage my website?
Yes, Window Web Hosting features an enhanced user interface. Our single-sign on control panel gives you access to domain registrations and other hosting account features. Our hosting accounts feature Plesk which is the industry leading control panel and provides a rich online environment from where you can manage your web hosting.
Can I monitor my disk space and bandwidth usage
Yes. You may monitor disk space and bandwidth usage from within your control panel
Can I upgrade my account if I need to
Yes. You can upgrade your account at anytime. You will pay the difference between your current account and your new account. There are no extra fees involved in upgrading. You can upgrade your account by logging into your control panel.
How do I transfer files to my website?
Files must be transferred to the Web server via File Transport Protocol (FTP) or your account's Web-based File Manager.
Will I have unlimited access to update and make changes to my pages
You have unlimited access via FTP and the Web-based File Manager 24 hours per day, 7 days a week. As such, you can create and maintain your Web pages on your own computer and upload files to your website at your leisure.
How long does it take to set up a new account?
New accounts are guaranteed to be set up within 24 hours from the time we receive your order, but are generally setup instantly after payment. Once an account is set up an activation notice will be sent to you via e-mail including your account information. You can begin uploading files to your new website immediately. You will be given a temporary web address to access the site prior to the completion of either domain registration or domain transfer so you can start working with your account right away.
Can I use my account for commercial purposes?
Yes, you can use your account to build and run your business, including e-commerce. The World Wide Web has become an efficient and cost-effective means of making information available to a wide user base, and we encourage our clients to use this flexible medium.
Can you host domain names other than .com .net .org .biz .info and .us?
Window Web Hosting can host any domain name. However, we only offer a limited assortment of domains that can be registered or transferred to us. For a list of these domains please contact us.
Can I have additional domain names point to my hosting account?
You will have the option to point multiple domains at the same directory (e.g. domain.com and domain.net point to the same place), or to separate directories (e.g. domain1.com to /domain1directory/, domain2.com to /domain2directory/).
Is there any Guarantee of services?
If you are not satisfied with our services after service delivery you can contact us within 7 days from your service delivery start date and we will issue a refund of the unused portion of service.
